Businesses now have more tools than ever to monitor employees including tracking of emails and keystrokes to recording Zoom activity and login times.
While monitoring can boost productivity and protect sensitive company data, it also creates serious legal risks of lawsuits by employees based on the grounds of wrongful dismissal and reputational damage.
This is why the business should have a comprehensive written policy on employee surveillance covering what is monitored (emails, keystrokes, Zoom activity, browsing), explain why monitoring is necessary and secure written consent/acknowledgement from employees of the monitoring.